Privacy Policy, Legal
& 
Terms

Privacy Policy for VantageGuard, Inc.

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At VantageGuard, Inc., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable laws.

 

Information We Collect

We may collect personal information that you provide directly to us when using our website or services, including but not limited to:

• Name

• Email address

• Phone number

• Property information (for inspections)

• Payment information

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We also collect non-personal information, such as browsing data and website usage, through cookies and other tracking technologies. This data helps us improve our services and provide you with a better experience.

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How We Use Your Information

We use the information we collect to:

• Provide and enhance our property inspection services

• Communicate with you about your inspection requests, scheduling, and results

• Process payments and transactions

• Respond to inquiries and provide customer support

• Improve our website and services based on usage patterns

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Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted partners, such as contractors, engineers, and other service providers, solely for the purpose of completing your inspection or addressing specific issues that require their expertise. All third-party partners are bound by confidentiality agreements to protect your information.

We may also share your information if required by law or in response to legal requests, such as subpoenas or court orders.

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Data Security

We take the security of your personal information seriously and employ industry-standard practices to protect it. Our website uses encryption (SSL) to safeguard sensitive information during transmission. While we take reasonable measures to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us understand how users interact with our site, improve functionality, and customize content. You can control cookie preferences through your browser settings, but disabling cookies may limit certain features of our website.

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Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to any inaccurate information

• Request the deletion of your personal information (subject to legal obligations)

• Opt out of marketing communications

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To exercise any of these rights, please contact us using the information below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

VantageGuard, Inc. using the contact form in this website. 

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Terms and Conditions for VantageGuard, Inc.

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These Terms and Conditions ("Terms") govern your use of the services provided by VantageGuard, Inc. ("VantageGuard," "we," "us," or "our"). By using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

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1. Services Provided
VantageGuard, Inc. provides residential and commercial property inspection services, including but not limited to property evaluations, infrared imaging, drone inspections, and partnerships with contractors and engineers for complex issues. The scope of services will be outlined in individual contracts or agreements made between you and VantageGuard.
Important Notice: VantageGuard, Inc. is not a licensed contractor, and we will not provide any services that require the license of a general contractor, engineer, or other licensed professionals.

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2. Use of Website
By accessing or using our website, you agree to comply with our Privacy Policy and these Terms. You agree not to misuse our website or engage in any activity that could harm the website, disrupt services, or violate any applicable laws.

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3. Payment and Fees
All fees for services provided by VantageGuard will be clearly communicated to you prior to the inspection. Payments for services are due as outlined in your agreement, and failure to make timely payments may result in service suspension or cancellation. Prices are subject to change, and any changes will be communicated to you in advance.

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4. Client Responsibilities
You are responsible for providing accurate and complete information about the property to be inspected, including access to the property on the scheduled inspection date. You are also responsible for any damages that occur due to failure to provide proper access or accurate information.

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5. Confidentiality and Data Protection
We respect your privacy and take the protection of your personal information seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information. We comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA), which provides California residents with specific rights regarding their personal information.

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6. Limitation of Liability
VantageGuard will not be liable for any indirect, special, incidental, or consequential damages arising out of or related to the inspection services provided. Our liability is limited to the total amount paid by the client for the specific inspection service in question. We do not guarantee the absence of all issues or defects, as inspections are based on the property’s condition at the time of inspection.

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7. Compliance with California Law
As a business operating in California, VantageGuard, Inc. complies with the California Consumer Privacy Act (CCPA), which grants California residents specific rights regarding their personal information. These rights include the right to request access to personal data, request deletion of personal data, and opt out of the sale of personal data.

For California residents, you may:

• Request a copy of the personal data we have collected about you in the past 12 months.

• Request that we delete your personal information, subject to exceptions outlined by law.

• Opt out of any "sale" of personal data (Note: VantageGuard does not sell personal data but may share it for business purposes with third-party partners as outlined in our Privacy Policy).

To exercise your rights under the CCPA, please contact us using the contact details provided below.

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8. Intellectual Property Rights
All content, trademarks, logos, and intellectual property displayed on this website are the property of VantageGuard, Inc. and may not be used, copied, or reproduced without prior written consent.

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9. Force Majeure
VantageGuard, Inc. shall not be held liable for any delay or failure in the performance of services due to causes beyond our reasonable control, including but not limited to acts of God, labor disputes, government actions, or natural disasters.

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10. Indemnity
You agree to indemnify and hold VantageGuard, Inc. harmless from any claims, losses, damages, or liabilities arising from your misuse or unauthorized use of our inspection reports or services.

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11. Termination Clause
VantageGuard, Inc. reserves the right to terminate or suspend services immediately if the client fails to comply with these Terms or engages in conduct that disrupts our ability to perform services.

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12. Disclaimer of Warranties
While VantageGuard, Inc. strives to provide accurate and comprehensive inspections, we do not guarantee that the property is free from all defects or future issues. Our inspections are based on visible, accessible areas at the time of inspection and are not exhaustive.

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13. Dispute Resolution
Any disputes arising from these Terms or related to the services provided will be governed by California law. Any legal action or proceeding relating to the services shall be brought exclusively in the state or federal courts located in Shasta County, California. You agree to submit to the jurisdiction of these courts.

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14. Changes to Terms
VantageGuard reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed of any updates.

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15. Contact Information
If you have any questions or concerns about these Terms or our services, please contact us through the contact form on our website.

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Effective Date: 03/2025

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